Shipping policy
📦 Shipping Policy
NexGen Leadership Lab,â„¢ Inc.
Last updated: February 21, 2026
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Processing Time
Orders are processed within 1–2 business days.
Orders placed on weekends or holidays will be processed the next business day.
You will receive a confirmation email with tracking information once your order has shipped.
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Shipping Rates
We are proud to offer FREE standard shipping on all orders within the continental United States.
No minimum purchase required.
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Shipping Method & Delivery Time
Orders are shipped via USPS or another reliable carrier.
Estimated delivery time after shipment:
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Standard Shipping: 3–7 business days
Please note that delivery times are estimates and may vary due to carrier delays or weather conditions.
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Shipping Locations
We currently ship to addresses within the United States, including:
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Continental U.S.
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Alaska & Hawaii
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U.S. Military addresses (APO/FPO)
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U.S. territories
If you are located outside of the continental U.S. and are interested in our products, please contact us at info@nexgenll.com.
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Order Tracking
Once your order ships, you will receive a tracking number via email so you can follow your package’s journey.
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Incorrect Addresses
Please ensure your shipping address is correct at checkout.
NexGen Leadership Lab,â„¢ Inc. is not responsible for orders shipped to incorrect addresses provided by the customer.
If a package is returned due to an incorrect address, the customer may be responsible for reshipping costs.
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Damaged or Lost Packages
If your order arrives damaged or appears lost in transit, please contact us within 7 days of delivery at: info@nexgenll.com
We will work with you to resolve the issue promptly.
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Our Commitment
We carefully package each order to ensure it arrives safely and ready to support meaningful family conversations.
Thank you for supporting NexGen Leadership Lab and investing in the next generation of leaders.